Cancellation and Refund Policy:

• Cancellation Period: You may cancel your booking up to 3 days before the scheduled time for a full refund. Cancellations made within 3 days of the scheduled time may not be eligible for a refund.
• Refunds: Refunds for cancellations made within the 3-day period will be issued to the original payment method within a reasonable timeframe.
• Exceptions: In case of extenuating circumstances, such as unforeseen emergencies or facility closures due to maintenance or other reasons beyond your control, please contact us as soon as possible to discuss possible exceptions to this policy.
• Cancellation Process: To cancel a booking, please log in to your account on our website and follow the cancellation instructions. Alternatively, you may contact our customer support team for assistance.
• Refund Processing Time: Refunds will be processed promptly, but the time it takes for the refund to reflect in your account may vary depending on your financial institution.
• No-Show Policy: Failure to show up for a booking without prior cancellation may result in forfeiture of the booking fee with no refund provided.
• Modifications: Modifications to bookings within the 3-day cancellation period may be subject to availability and additional fees. Please contact us for assistance with modifying your booking.
• Contact Us: If you have any questions or concerns about our Cancellation and Refund Policy, please don’t hesitate to contact our customer support team at [contact email/phone number].

Thank you for choosing Arena365. We appreciate your understanding and cooperation with our cancellation and refund procedures.